And so did the trends driving change in the
health care landscape
Moving from sick care to self-care
Personalized care
Empowered healthcare consumers
Changes in perspectives of aging
Evolving payment models
How
Virtual Care
defied the oddsThe increased use of telehealth to deliver services is here to stay. Starting in the spring of 2020, many healthcare providers quickly began upscaling their telehealth options in response to ongoing lockdowns, sheltering in place, reduced medical services, and public anxiety around visiting doctor’s offices and hospitals.
Telemedicine increased across all age groups
— some more than others..The use of telemedicine increased significantly across all age groups. The biggest increases were found in newborns to 17-year-olds and those over 65 at a whopping 2,166% and 2,004% increases...
Telemedicine usage
— top two reasons for visits by year..In 2020, mental health overshadowed all other reasons for telehealth care and far surpassed the No. 1 reason in 2019 (respiratory problems). Mental health visits in 2020 made up just over 44% of all...
Telehealth
— An Increasing Share of Health Costs in 2020.Data show a significant increase in telemedicine cost both per encounter and per member per month (PMPM) in 2020. The most likely reason was a raft of changes to federal and state laws and regulations...